Professional Work   Discussion Board Redesign Redesign eBay's discussion boards to be more appealing to a Chinese audience.                     Site Map Redesign Redesign of eBay's site map.                     Workers' Compensation Web Application Design of a web application to quote, issue, and renew workers' compensation insurance.                     Personal Lines Web Application Redesign of an existing web application for external personal lines agents.                             Graduate work   Roadcasting Creation of a new type of interactive radio using collaborative filtering.                     FoodBuff Design of an intelligent agent to help people make healthy eating decisions.                   Expedia Usability Study Design and execution of a pilot usability study on a portion of Expedia's Business Traveler tools.                       For more extensive work samples, please contact me directly. Images and music for graduate work have been borrowed for purely educational purposes.