Current work samples available upon request     Professional Work   Discussion Board Redesign 2005 Redesign eBay's discussion boards to be more appealing to a Chinese audience.                     Site Map Redesign 2005 Redesign of eBay's site map.                     Workers' Compensation Web Application 2002 Design of a web application to quote, issue, and renew workers' compensation insurance.                     Personal Lines Web Application 2002 Redesign of an existing web application for external personal lines agents.                             Graduate work   Roadcasting 2004 Creation of a new type of interactive radio using collaborative filtering.                     FoodBuff 2004 Design of an intelligent agent to help people make healthy eating decisions.                   Expedia Usability Study 2001 Design and execution of a pilot usability study on a portion of Expedia's Business Traveler tools.