CONTACT
meganshia@hotmail.com
www.meganshia.com
412 576-5650

Skills
Diagramming
Information Architecture
Information Design
Interaction Design
Prototyping
Storyboarding
Wireframing
Workflow Analysis

Methodologies
Contextual Design
Cognitive Walkthrough
Heuristic Evaluation
Interviewing
KLM GOMS
Think Aloud Protocol

Applications
Adobe
Illustrator, ImageReady,
InDesign, Photoshop

Macromedia
Director, Dreamweaver,
Fireworks, Flash

Microsoft
Access, Office, Project,
Visual Studio .NET, Visio

Languages
ActionScript, HTML

Associations
ACM SIGCHI
BAYCHI
AIFIA

EDUCATION
Master of Human Computer Interaction
Carnegie Mellon University

Bachelor of Science in Technical Communication
University of Washington

Work Experience
Interaction Designer, eBay
2004–Present
Facilitate a safe and trustworthy marketplace by designing interactive experiences based on user needs and product requirements. Work with multiple stakeholders to ensure design solutions are useful and appropriate. Lead user experience project teams throughout design lifecycle. Help set strategic product direction through design research and ideation.

Information Architect / Technical Writer, Liberty Northwest
2001–2003
Key member of project team assigned to re-engineer and automate work processes involved in quoting Workers' Compensation insurance between the sales force and the underwriting team. Designed the information flow at the application level as well as the page level for the new application.

Business Analyst, Intel
2000–2001 (Internship)
Determined business indicator needs and delivered proposals for web applications to better meet those needs. Designed and implemented websites for internal use. Supported campus eBusiness initiatives by being a key project support member as well as performing back-end web application design and tool development.

Software Technician, Intel
1999 (Internship)
Successfully installed software tools in the Intel VMS environment. Tasks included gathering background information, designing installation strategies, writing and presenting a white paper, organizing and leading technical review groups, and writing installation scripts in DCL.

Computer Programmer, Intel
1998 (Internship)
Created methodology and wrote programs in Perl. Gained experience, alone and in multifunctional teams, creating software utility programs for  an internal design automation group.

Fab Technician, Intel
1997 (Internship)
Completed daily Metrology technician responsibilities in a research and development fabrication facility. Performed scheduled maintenance, monitored metrology equipment using SPC, created and edited recipes, and collected data.

Honors and Activities
Study abroad: University of Twente, the Netherlands, 2001
Intel Honors Internship Program, 1997–1999